Why teams choose live24h
Most monitoring tools are global but optimised for US markets with opaque pricing and split product modules. live24h deliberately does something different.
All-inclusive – no add-on chaos
Monitoring, status pages, reports, alerting and multi-channel notifications in one plan – not spread across three separate products. When you book the Business plan, you get everything.
GDPR-native, from the EU
EU hosting (Amsterdam/Frankfurt), European company, DPA available, cookieless analytics. No US Cloud Act risk and no vague “GDPR-compliant” marketing claims.
Transparently scalable
Slot-based pricing: 1 check in N regions = N slots. You know up front what 50, 200 or 500 checks will cost. No slider pricing, no hidden jumps, no pay-per-request fees.
SMS credits included
25 to 250 SMS credits per month are included in the Business, Agency and Enterprise plans. No separate voice account, no credit top-ups – SMS alerts work from day one.
Per-channel reminder granularity
The reminder ladder is configurable per notification channel: SMS every 15 minutes, email only every 4 hours. A rare feature in the EU market that pays off as a Business-tier capability when truly critical alerts need the right level of attention.
Escalation policies + HMAC-signed acknowledge buttons
Up to 3 escalation policies with 5 levels each in the Agency plan. Acknowledge buttons in incident emails are HMAC-signed with a 72-hour expiry – no login required, clean for on-call rotations.