Why multi-region matters
A check from a single location only tells half the story. Regional CDN outages, ISP routing issues and DNS propagation delays mean your service can be healthy in Frankfurt but appear down to users in Singapore. Multi-region monitoring shows you what your customers actually see – from their perspective.
Our default regions
live24h runs six default regions with a European focus:
- EU-Central (Frankfurt, Germany) – GDPR hosting, primary for DACH
- EU-North (Stockholm, Sweden) – Scandinavian coverage
- EU-West (Ireland / Netherlands) – UK and Benelux
- US-East (Virginia, USA) – North American east coast
- US-West (Oregon / California, USA) – North American west coast
- APAC-Southeast (Singapore) – Southeast Asia and Pacific
EU-First – what that means for you
Our platform runs in the EU; check data and logs stay in the EU. That translates to:
- GDPR-compliant by design – no third-country data transfer unless you explicitly configure it
- No US CLOUD Act exposure – hosted with European providers
- Latency-optimised for EU users – checks from EU-Central typically respond within milliseconds
The slot model
Multi-region uses a simple slot model: 1 check across N regions consumes N slots. This lets you trade breadth (many checks from one region) for depth (one check from many regions) flexibly – your plan never forces you into rigid limits.
| Plan | Slots | Example setup |
|---|---|---|
| Free | 15 | 15 checks x 1 region |
| Pro | 25 | 5 checks x 5 regions |
| Business | 50 (+50 add-on) | 10 checks x 5 regions |
| Agency | 125 (+50 add-on) | 25 checks x 5 regions |
| Enterprise | Custom | Up to 22 locations worldwide |
Multi-region consensus against false alarms
A common frustration with monitoring tools: false alarms from short network jitter or temporary DNS hiccups in a single region. live24h only flags a check as “down” when multiple regions fail independently – typically 2 of 3 or 3 of 5, configurable per check.
The outcome:
- Less pager fatigue for your team
- Higher confidence in every real alert
- Partial regional outages are reported separately (e.g. “Reachable from EU, down from US-West”)
Enterprise: 22 worldwide locations
Global SaaS products and content networks need more than six regions. Enterprise customers can choose from up to 22 locations – including South America, Africa, India, Australia and specific US/EU metro zones. Slot budget and region set are defined individually.
Best for
- Companies serving international customers
- E-commerce and SaaS with global reach
- Agencies supporting clients in multiple countries
- Compliance-driven projects with GDPR requirements
Next steps
- See Uptime Monitoring for the full range of check types that can use multi-region
- Compare slot quotas on the pricing page
- Set up alerting to route region-specific outages to the right channel