When the storefront and checkout go down, revenue is on the line
Shop monitoring has to do more than ping a homepage. What matters are the paths where revenue happens: product and category pages, cart, checkout – and behind them cron jobs, mail deliverability and the certificates of every live shop domain. In a multistore setup this multiplies fast, and that’s exactly when an important store is easily overlooked.
The live24h Health Center makes these risks visible directly in the PrestaShop back office and translates them into concrete monitoring checks. The plugin is a configuration helper, not a monitoring engine: it scans your shop, calculates a Website Health Score, recommends matching checks and creates them in live24h with a single click. The actual 24/7 checks then run on the live24h platform.
What shop operators gain
| Risk in the shop | live24h protection |
|---|---|
| Checkout or cart unreachable | Revenue paths are suggested as dedicated checks, not as arbitrary subpages. |
| Product, category or CMS pages go down | Important catalog content is derived per shop domain. |
| A store in the multistore is forgotten | Every live shop domain gets its own storefront, checkout and SSL checks. |
| SSL or domain expires | Certificate and domain are added to the recommendation automatically per shop domain. |
| Cron jobs silently stop running | Tasks registered via the cronjobs module or a web cron can be protected as a heartbeat. |
| Order confirmations land in spam | Mail deliverability (MX, SPF, DKIM, DMARC) is suggested as a DNS-based check. |
Benefits by audience
The focus is where outages cost money – at the storefront, cart and checkout. The plugin only checks reachability and signals and triggers no real test orders.
- PrestaShop shop operators: storefront, cart and checkout are protected without a manual checklist – even in a single store.
- Multistore operators: every live shop domain is covered with its own reachability, SSL and cron checks.
- Revenue-driven shops: the paths around conversion take centre stage, complemented by mail deliverability and cron heartbeats.
- EU and GDPR customers: the ongoing monitoring runs on the EU-hosted live24h platform.
- Agencies : monitoring becomes a repeatable standard in shop support, SLA and ongoing maintenance.
A simple flow
- Store the API key in the PrestaShop back office and test the connection.
- Open the “live24h Health Center” module in its own admin tab.
- Scan the shop and stores.
- Review the Website Health Score and recommendations.
- Choose a policy preset (minimal, standard or enterprise) and preview the dry run.
- Select the recommended checks – locked suggestions stay visible and are marked “Pro and up”.
- Create monitoring in live24h with a single click.
Installation and requirements
The plugin is now available as a PrestaShop 8 module – as a direct download from live24h. You upload the ZIP in the back office under Modules and install it; alternatively, installation via Composer is possible. A listing in the PrestaShop Addons Marketplace will follow. Requirements: PrestaShop 8.0 or newer, PHP 8.1 or newer and an outbound connection to https://api.live24h.eu.
Frequently asked questions
Why isn’t a normal homepage check enough? Because a shop generates revenue through several paths. Checkout, cart, product pages and cron jobs can fail while the homepage still loads.
Is the plugin itself the monitoring? No. It’s a configuration helper: it scans, calculates the Health Score and creates the recommended checks. The ongoing 24/7 checks are handled by the live24h platform.
Does it work with multistore? Yes. Storefront, checkout and SSL are derived per live shop domain, so every store in the setup is covered.
What does the plugin cost? Nothing – it’s included free in every live24h plan. The scope depends on the plan you’ve booked; locked suggestions stay visible and are marked “Pro and up”.