Simple, Transparent Pricing
No fine print, no hidden costs. Choose the plan that fits your needs.
Three Jobs, One Plan
live24h takes care of three things, and you book only one plan for all of them.
Uptime monitoring is the foundation and included in every plan, including the free Free plan: live24h checks around the clock whether your website, your shop and your interfaces are reachable, and tells you before your customers do. That is more than a yes or no: measured response times, checks from several regions so that a regional network glitch is not mistaken for an outage, and a timely warning before an SSL certificate expires. The number of checks (15 in the Free plan, 125 in the Agency plan), the shortest interval and the number of regions grow with the plan.
SEO Guard makes sure your important pages stay findable for search engines and that a relaunch does not quietly switch off your visibility.
Price monitoring watches publicly accessible product pages and lets you know when a price or the availability changes.
To be straight about it: price monitoring is not part of the Free plan. It starts with the Pro plan, and its scope grows with the plan. What your plan covers in detail is listed row by row in the comparison table above.
14-Day Free Trial
Pro, Business, and Agency can be tested for 14 days without payment details. When the trial expires and you take no action, you are automatically downgraded to the Free plan, without data loss. Checks and data that exceed the Free scope are paused until you activate a plan.
Feature Comparison: Alerting & Incident Response
| Feature | Free | Pro | Business | Agency | Enterprise |
|---|---|---|---|---|---|
| Reminder ladder (recurring reminders) | — | — | Yes | Yes | Yes |
| Per-channel override (SMS/email tuned individually) | — | — | Yes | Yes | Yes |
| Escalation policies | — | — | — | Yes (3 policies, 5 steps each) | Yes (unlimited) |
| Acknowledge buttons in emails (HMAC-signed, 72 h) | — | — | — | Yes | Yes |
| SMS credits included | — | — | 25/month | 75/month | 250/month |
Per-channel override for reminders is a rare capability in the EU monitoring market and available from the Business plan.
Frequently Asked Questions
Can I switch plans at any time? Yes, you can upgrade or downgrade your plan at any time. When upgrading, the difference is calculated on a pro-rata basis.
Is there a contract period? No. All plans are billed monthly with no minimum term. No lock-in, no risk.
What happens if I downgrade? Without an active paid plan, you are automatically downgraded to the Free plan, with no data loss. Checks and data that exceed the Free plan scope are deactivated.
Do you offer annual billing? Yes, with annual billing you save 2 months. Contact us for a custom quote.
Do I need a credit card for the Free plan? No. The Free plan is free forever and does not require any payment information.
What are check slots? A check slot is a monitoring capacity. Your plan includes a fixed number of slots (e.g. 50 in the Business plan). Each check uses at least 1 slot. With multi-region, every additional region of a check consumes another slot. Example: 1 check across 3 regions = 3 slots.
What are SMS credits? SMS credits are your monthly budget for SMS notifications during incidents. Business includes 25, Agency 75 and Enterprise 250 credits. Additional 100 credits are available as an add-on for EUR 9.90/month. Unused credits expire at the end of the month.
How does multi-region work? Multi-region checks run in parallel from several geographic regions (e.g. Frankfurt, Amsterdam, Virginia). Each additional region consumes 1 check slot. A check in 3 regions uses 3 slots. This avoids false alarms from local network issues and detects geographic outages reliably.
What is uptime monitoring? Uptime monitoring is the continuous check of whether your website, your shop, your API or your server is reachable. live24h calls them at fixed intervals and verifies not only that an answer comes back, but also that the status code is right, that an expected text is on the page and how long the answer took. If something fails, the alert goes out immediately: by email in the Free plan, from Pro also via Slack, Teams, Discord, Telegram and webhook, from Business by PagerDuty, Opsgenie and SMS as well. Uptime monitoring is part of every plan: Free 15 checks every 5 minutes from one region, Pro 25 checks from up to 3 regions, Business 50 and Agency 125 checks from all 6 regions. More on the uptime monitoring feature page .
How do I know an alert is real? Because a single failed probe does not raise one. live24h only marks a check as “Down” when several probes fail in a row or several regions fail at the same time. Short network glitches and isolated routing problems drop out, so an alert at three in the morning really does mean something is broken. How many regions have to agree is your setting, per check. Details on the multi-region feature page .
What is SEO monitoring?
SEO monitoring (SEO Guard) checks the four most important indexability signals for every configured URL: robots.txt, the meta robots tag, the X-Robots-Tag HTTP header and the canonical URL. If a deployment accidentally changes one of them (for example a noindex slipping through from the staging config), you are alerted immediately instead of noticing it weeks later through dropped Google traffic. Getting started costs nothing: the Free plan includes 1 URL with a weekly check. From Pro it is 5 URLs checked daily, Business 25 URLs and Agency 100 URLs, there as often as every 6 hours. More on the SEO monitoring feature page
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What is price monitoring? Price monitoring watches publicly accessible product pages for you: your own page as the reference and, next to it, the offers you compare yourself with. You see price, strike-through price and availability over time and get notified when one of your rules applies, for example when a watched offer is cheaper than your own reference price. That way you notice a price drop the same day instead of noticing it when revenue slips. Pages are retrieved daily; in the Business plan 10 of those sources are checked every 6 hours, in the Agency plan 50. Price monitoring is included from Pro with 3 product comparisons, 6 competitor URLs and 3 comparison sources per product; Business offers 25 product comparisons, 50 competitor URLs and 5 comparison sources per product, Agency 100, 250 and 10. It is not included in the Free plan, Enterprise volumes on request. All details on the price monitoring feature page ; how we retrieve publicly accessible product pages is described on our bot page .
What does the shop plugin do for price monitoring? It takes the setup work off your hands. If you run your own shop, the free live24h plugin reports your product prices to price monitoring itself. So you do not have to enter your own product page as a comparison source and keep it up to date with every change, and it uses none of your competitor URLs. Your competitor URLs stay fully available for the offers you compare yourself with. Business includes 50 own products via shop plugin, Agency 250; Enterprise as needed. The Pro plan does not include this plugin connection yet. It is available for WordPress with WooCommerce, Shopware, Magento and PrestaShop, see the plugin overview . Without the plugin, your own product page counts as one of the competitor URLs.
What does JS rendering for SEO checks cost? For classic, server-rendered pages the standard SEO check is enough at no extra cost. Modern JavaScript pages (Next.js, Nuxt, Remix and other SPAs) only expose their SEO signals after rendering. That is what JS rendering is for: it runs the page in a real browser before checking. JS rendering is included from the Business plan and covered by a monthly render budget; there is no separate surcharge.
What happens when my SMS budget is used up?
When your SMS credits are used up, further SMS messages are moved to a dead-letter queue and not sent out. You receive an admin email notification. All other alert channels (email, Slack, Teams, webhook, etc.) continue to work without restriction. Additional credits can be added via the extra_sms_100 add-on (EUR 9.90/month for 100 credits).
What is the difference between reminders and escalation? The reminder ladder (Business and up) sends recurring reminders to the same recipient while an incident is open, for example SMS every 15 minutes and email every 4 hours. Per-channel override lets you tune each channel individually. Escalation policies (Agency and up) go a step further: if level 1 does not respond within X minutes (no acknowledge), level 2 is paged, for example the on-call handover or the team lead. Both mechanisms complement each other: reminders keep the same recipient engaged, escalation pulls in the next line of defence.
When is the Agency plan worth it? The Agency plan (EUR 79/month) pays off as soon as one of these applies: (1) you serve multiple clients and need client workspaces with white-label status pages, (2) you run on-call rotations and need escalation policies with acknowledge buttons so that not every alert lands on you personally, (3) you want branded per-client PDF reports as SLA proof, or (4) you need more than 50 check slots (Agency has 125). For single-person solo operators without agency logic, Business is usually enough.
Does using my dashboard count against the API quota? No. Your dashboard, loading checks, incident views and status pages run under a separate, generous rate-limit policy (600 requests per minute per user), independent of the plan quota. The API quota only applies to API-key access, that is MCP integrations (Claude, Cursor), your own scripts, curl, Zapier and similar tools.
What happens when I hit the daily API quota?
Further API-key requests receive a 429 Too Many Requests response with the header X-Plan-Limit-Day-Reset, which indicates the reset time (midnight UTC). Your dashboard remains unaffected. Options: wait until the reset, book an add-on package (extra_api_5k/25k/100k, shipping with the next release) or upgrade your plan.
Do SignalR connections count as API calls? No. SignalR runs over the same web session as the dashboard and does not count against the API quota.