Two hours of downtime at night are two hundred visitors who saw an error page, an abandoned checkout and an ad campaign that ran into nothing. You noticed the next morning, from a customer email instead of from an alert.
We only wake you at night when it really matters
Monitoring that keeps crying wolf gets muted after two weeks. From then on it is worthless, at exactly the moment you need it.
- Several have to agree. A check only counts as down once several checks in a row fail or several regions raise the flag at the same time.
- You set the threshold yourself. How many checks or regions have to agree is your decision, per check.
- Short network hiccups drop out. An isolated routing problem does not produce a phone call at three in the morning.
Your site can be up in Frankfurt and down in Madrid
Measuring from a single point never reveals regional outages. Those are the nasty ones, because nobody tells you about them: the affected visitor simply does not come back.
- Six regions to choose from. EU-Central, EU-North, EU-West, US-East, US-West and APAC.
- One region on the free plan, up to three on Pro, all six from Business. Which ones is up to you: the number is capped, not the location.
- Three regions are three independent views of the same service and use three slots accordingly.
The alert reaches you where you will actually see it
A message is only useful if it reaches the person who can do something about it, on a channel they already have open anyway.
- Email in every plan, the free one included.
- From Pro you add Slack, Teams, Discord, Telegram and webhooks, from Business PagerDuty, Opsgenie and SMS.
- From Business we remind you repeatedly while an incident stays open. From Agency there are escalation levels with an acknowledge button right inside the email.
Three things nobody else thinks about
They run alongside without you having to set up anything extra.
- The certificate that expires on a Sunday. We warn 30, 14, 7 and 1 day ahead, so the browser does not end up warning your visitors. To SSL monitoring
- The cronjob that died quietly. Your process checks in with us regularly. If the signal stops, we get in touch. To heartbeat monitoring
- The status page that calms your customers. Public, in your design, optionally on your own domain. Saves half the support requests during an incident. To status pages
What uptime monitoring does not do
So you do not expect the wrong thing:
- It tells you that something is broken, not why. We see your site from the outside, the way your customers see it. What exactly is causing it is in your own logs: in the error log of your shop, at your host or in the application itself. Our alert tells you where to look: which check, from which region, which status code and since when.
- It is not a load test. We measure your availability, we do not generate load.
- It does not fix anything. It wakes you up so you can fix it.
How often we check, and how many checks you get
Two numbers belong together: the shortest interval you can set, and how many of your checks may run at that fast pace at the same time. Checks that run more often than every 5 minutes are what we call fast checks.
| Plan | Checks | Shortest interval | Fast checks | Regions |
|---|---|---|---|---|
| Free | 15 | 5 minutes | — | 1 |
| Pro (9.90 EUR/month) | 25 | 1 minute | 5 | up to 3 |
| Business (34.90 EUR/month) | 50 | 1 minute | 10 | 6 |
| Agency (79 EUR/month) | 125 | 30 seconds | 30 | 6 |
| Enterprise | on demand | down to 10 seconds | on demand | 6 |
You decide per check which one gets the fast pace: your shop checkout probably, your careers page probably not. All plans side by side on the pricing page.
Before you ask
Do I need technical knowledge? No. Enter an address, pick an interval, done. If you use one of the nine shop and CMS plugins , it even suggests the sensible checks and creates them at the push of a button.
What exactly gets checked? HTTP and HTTPS with status code, response time and an expected text on the page, plus TCP ports and ping. The full detail is in the article Uptime monitoring in detail .
Am I tied in? No. Cancellable monthly. The free plan runs without a time limit and without payment details, including after the 14-day trial of the paid features.
Why not just use a free tool? You can, and for a private site that is often enough. The difference shows up with multiple regions, with alerts that do not constantly misfire, with SSL and cronjobs in the same tool, and with a provider that hosts in the EU and offers a data processing agreement.
Where is my data? In the EU, GDPR compliant. There is a public status page for our own service at status.live24h.eu .